We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
30-Day Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in its original packaging
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You must provide proof of purchase (order number or receipt)
We reserve the right to refuse returns that do not meet these conditions.
How to Start a Return
To initiate a return, please contact us at:
info@maineventplates.com
Include:
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Your order number
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The item(s) you wish to return
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The reason for return (optional but helpful)
If your return is approved, we will provide instructions on how and where to send your item.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Shipping costs are non-refundable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
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Your refund will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear on your statement
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will resolve it as quickly as possible.
Exchanges
We only replace items if they are defective or damaged.